GAS / INVOICE

Checking your business gas bill: What explains the amount?

The bakery is running, the hotel is fully booked, or the next production shift is about to begin. At the same time, a gas bill arrives, and the additional payment doesn't fit into the original plan. A unit price alone isn't helpful now. You need a clear explanation: Was more gas used, was it converted differently, was it billed at a different price – or was too little prepaid?

Read the article ↓Calculate the amount of energy ↗
Three steps to check the gas bill: cubic meters to kilowatt hours, kilowatt hours to costs, and costs minus recorded advance payments.
Quantity. Costs. Payments.
01 / GAS / INVOICE

First assign, then calculate

Place your current bill, previous billing statement, contract including price lists and amendments, and your meter reading and payment receipts side by side. If you have multiple locations, each supply point will be reviewed separately. A central office can have multiple customer numbers; the same postal address does not necessarily mean the same gas connection.

Compare the consumption point, market location ID, and meter number. Then check whether the initial reading matches the previous final reading. A meter change requires the assignment of both devices and their respective readings. Also note whether an invoice replaces a previous one or only supplements it. Otherwise, the same charge could easily appear twice in the internal overview.

The legally required billing information includes, among other things, the point of consumption, prices, initial and final meter readings, and the determined consumption. End consumers can request an explanation of an unclear bill free of charge. Legal basis: Section 40 of the German Energy Industry Act (EnWG).

audit trail

Every question requires evidence.

Four checks, four document groupsFirst assign the delivery point, then check the quantity, price, and payments. Each check step is linked to its corresponding document group.01Delivery pointDoes the bill belongto this connection?The invoice+ Contract02QuantityDoes the quantity matchthe measured values?Meter reading slips+ Measurement data03PriceDoes each quantity matchits price period?Price lists+ changes04paymentAre all paymentsCorrectly assigned?accounting+ Payment receipts
  1. Delivery point: Compare invoice with contract and connection identifier.
  2. Quantity: Use reading slips and measurement data.
  3. Price: Combine quantity and price list for the same period.
  4. Payment: Reconcile recorded advance payments with payment receipts.

An unresolved step remains open. Only after the allocation can the amounts be meaningfully compared.

02 / GAS / INVOICE

Measurement values: Read, replaced, or estimated?

A plausible total does not prove that the underlying values are correct. The invoice must clearly show how the meter reading was determined. Substitute values and estimates are to be treated differently; an estimate is permissible under certain conditions and must be identified by its basis and calculation factors. Legal basis: Section 40a of the German Energy Industry Act (EnWG).

For your own review, the cut-off date is crucial. A photo taken today does not directly refute an invoice reading from four weeks ago. Therefore, for each value, record the date, meter number, unit, and source. In case of a significant discrepancy, request an explanation instead of retroactively using a current reading without verification.

In a business, actual changes can also be helpful: Was an additional furnace in operation? Were there longer opening hours, an extension, or reduced production? This information explains possible changes in consumption. It doesn't replace measured values, but it makes inquiries much more specific.

Invoices are compared at the desk using a pen and calculator.
Check measured values and billing items separately.AI-generated illustration
03 / GAS / INVOICE

Compare the energy quantity; do not convert it twice.

First, check the unit and the register. If the gas meter shows operating volume in m³, the volume conversion factor and the billing gross calorific value are used for conversion to kWh. If standard volumes or energy quantities are already included in your data, you must not treat them again as operating volumes. The factors must belong to the respective billing period; a general factor of ten is not sufficient. Explanation from the Federal Network Agency.

The actual calculation method, including gross calorific value, volume conversion factor, and both conversion directions, can be found in the gas converter for m³ and kWh. Enter the values from your bill there and compare the result with the billed quantity. If the factors differ, recalculate the sections separately.

A matching kWh quantity only confirms this verification step. Whether the invoice amount is correct also depends on the prices, time periods, other items, and payments taken into account. This is precisely the verification that follows.

Example test status

Quantity is correct – invoice not yet fully checked

Two points confirmed, two still openExample verification status: The delivery point has been assigned and the energy quantity has been reconciled. The allocation of quantities to the price periods and the reconciliation of recorded payments are still pending. The invoice has not yet been fully verified.CheckpointWhat information is available?statusDelivery pointIdentifiers match✓ AssignedEnergy quantityMeasured values verified✓ MatchedPrice periodsQuantity allocation still needs to be clarified.OpenPaymentsPlease reconcile the booking entries.Open
Already confirmed

Delivery point assigned · Energy quantity compared

Identifiers and measured values are traceable.

Still open

Price periods · Payments

The quantity allocation and recorded advance payments still need to be reconciled.

Illustrative review status, no customer invoice. A confirmed energy quantity does not yet explain the invoiced price or the remaining balance. Open issues remain visible until clarified.

04 / GAS / INVOICE

Price changes require appropriate quantities

If a price was changed during the billing period, the calculation "annual quantity times last price" is insufficient. Assign the corresponding quantity billed to each price period. Have it explained to you how the quantities were determined at the transition point. Especially with seasonal heating, simply distributing the annual quantity over twelve equal months is not a reliable substitute for the actual billing method.

Own calculation model, not a customer invoice: An assumed annual quantity of 211,200 kWh is distributed across two price periods. The quantities are model assumptions; the prices are neither current market values nor an OPTUM offer.

Model item calculation Net costs
Price period A 90,000 kWh × €0.060/kWh 5,400.00 €
Price period B 121,200 kWh × €0.064/kWh 7,756.80 €
Fixed annual item assumed total amount 480.00 €
Total model costs Total of the three items 13,636.80 €

Move the table sideways if needed →

For this simplified model, the energy prices, including all consumption-dependent net components, and the fixed item are considered complete. A real contract may be structured differently. The table shows neither VAT nor advance payments and therefore no amount due.

The crucial control question is: Are the listed individual components already included in the agreed price or are they charged separately? Do not add the same line of information twice. Also check whether monthly or annual prices for a partial period have been correctly prorated.

Comparison of model costs · net

Two price periods, different cost shares

This is how the net model costs of 13,636.80 euros are composed.The widths show the share of the net model: A €5,400.00, B €7,756.80, and fixed item €480.00. The three values total €13,636.80.ABF
A · Price period A

90,000 kWh
at 0.060 €/kWh

5,400.00 €

B · Price period B

121,200 kWh
at 0.064 €/kWh

7,756.80 €

F · Fixed item

Assumed annual amount
without quantity-dependent calculation

480.00 €

A + B + F = €13,636.80 net

The bar widths show cost shares, not time periods. B is larger because both the quantity and the model price are higher. All values are synthetic; the energy unit prices include all net variable components. No market rate, no OPTUM offer, and no payment due.

05 / GAS / INVOICE

For delivery periods from 1 January 2026 onwards: please note the gas storage levy.

When the changeover takes place on January 1, 2026, the pass-through of the relief must be examined separately. Insofar as the previous levy was passed on to customers, Section 35g Paragraph 7 of the German Energy Industry Act (EnWG) obliges the suppliers covered therein to reduce prices accordingly and to provide transparent information on the invoice. Proof that the levy was not included in the calculation, or not fully included, may be relevant in this context. Legal basis: Section 35g Paragraph 7 EnWG.

Do not simply copy an unchanged list of levies from an old bill. For a period spanning the turn of the year, specifically ask how charges are treated before and from 1 January 2026. Removing one component does not mean the total bill falls: consumption, other components and pricing periods still need to be checked.

06 / GAS / INVOICE

Advance payments explain the additional payment – not the consumption

The total cost and the remaining balance are two different things. Reconcile the payments shown on the invoice with your accounting records: amount, payment date, purpose, and assigned delivery location. Keep gross and net values separate. A gross advance payment cannot be directly subtracted from a net cost total.

A subsequent payment may be required despite correct pricing if the advance payments were too low. Conversely, a credit balance can mask high consumption. Therefore, for your next planning, you will need both the verified costs and the payment overview. How the balance is calculated in standard load profile (SLP) billing and the role of RLM in this process is explained in Advance Payments and Subsequent Payments in Business. For further annual planning, the article on Energy Budget in Business supplements this review.

Payment reconciliation

The same costs can result in a remaining balance or credit.

1 · Starting point

Gross total costs

of the audited billing period

2. Subtract from that

Recorded gross advance payments

for the same delivery point and the same period

3 · Result

Calculated balance

Costs less any payments taken into account

Advance payments less than costs

Balance > 0

Remaining amount
The payments made so far do not fully cover the costs.

Advance payments equal to costs

Balance = 0

Balanced
The payments taken into account equal the costs.

Advance payments greater than costs

Balance < 0

Credit
More was paid than was charged for this period.

Simplified balance calculation without additional amounts: Both sides must have the same VAT base. Therefore, the net amount from the previous model cannot be directly offset against gross advance payments. The complete invoice with all entries and the due date stated therein remain decisive.

07 / GAS / INVOICE

A follow-up question that can be answered

Our recommendation for a clear and objective clarification: Always specify the invoice, item, period, and your supporting document. A useful formulation is, for example:

Please explain the allocation of quantities between the two price periods in invoice [number] for market location [ID]. The invoice lists [Quantity A] and [Quantity B]. Our dated meter readings are attached. Please inform us which measurements or calculation factors the allocation is based on and check whether a correction is necessary.

Relate the answer back to the specific item. "Invoice checked" is insufficient as an internal note as long as quantities or pricing information remain unclear. A technical inquiry does not automatically determine whether payment is deferred or legal objections are raised; such issues must be clarified separately based on the contract and the specific circumstances of the case.

08 / GAS / INVOICE

Frequently asked questions about commercial gas bills

Does a high balance payment prove that the natural gas price is wrong?

No. Check consumption, volume-to-energy conversion, billed prices and payments separately. Only this breakdown shows how the remaining balance arose.

Where do I calculate an unusual gas quantity?

Use the gas converter with the factors from your bill . If the input and result match the bill, next check the price sections and payments. The calculator alone does not confirm a complete bill.

Is a photo of the first page of the invoice sufficient for the audit?

The calculation steps are usually missing. For a reliable professional review, the invoice and supporting documents should be complete, supplemented by the contract, price changes, and relevant meter readings.

What is particularly important when there are multiple locations?

Each invoice must be assigned to a unique delivery point. Only then can results be evaluated together. The same industries or similar buildings do not necessarily imply identical gas consumption.

How does OPTUM support the assessment process?

Hasan Sahin and his team will analyze quantities, price components, and outstanding issues based on your complete documentation. The goal is to provide a concrete basis for your next decision: What is transparent, what needs clarification, and what does this mean for your future procurement? Discuss commercial gas with OPTUM.

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